Thermal Module Solid Red Light

Reset the thermal module:

• Charge the thermal module and wait for the indicator LED to start blinking.
• Wait for 1 hour for the thermal module to fully charge.
• Press and hold the power button for 30 seconds.
• Turn on the camera and wait for the power LED to blink green.
• Connect the thermal module to the iPhone and open the Q Sense app.

If this fails to fix the problem, reach out to help@hearthlabs.com.